7.

Shipment

The most important part of our jobs is to try to satisfy the visitor on our website seeking to make him become a customer and providing him with information as detailed as possible linked to exclusive services which can be found only on our e-store. On the product page and on the cart page are available some useful information to achieve a better understanding of the purchase. In particular are indicated: the availability of the product and its maximum waiting time from the order (if the product is available).

The availability of our products is changing continuously also based on the daily purchases that take place on our website, for this reason we have different levels of time frames (the availability are updates every working day from Monday to Friday):

  • On stock: it means that at least one product is available and it will be sent as soon as possible. In general, the orders made from Monday to Friday by noon are shipped immediately, after noon the following day.

  • Shipped in 7 days max.: is a product usually available but that has to be supplied and will therefore be shipped within 7 days from the order.

  • Shipped in 15 days max. : is a product that is specifically ordered and therefore has a longer processing time.